Faculty Contact Information:
Ms. Augusto
E-mail: gaugustoborrego@faculty.ed.umuc.edu
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Consultation:
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Office Hours: Consultation is possible 30 minutes before and after class and by appointment. Email works especially well for consultation in classes with a weekend format.
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Required Texts and Readings:
Meredith, J. and Mantel, S. (2006). Project Management: A Managerial Approach, 6th edition. New York: John Wiley and Sons.
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Supplementary Readings:
The standard for papers in the graduate program is the APA style. All participants in this course should have a copy of the style guide:
American Psychological Association. (2001). Publication Manual of the American Psychological Association, 5th Edition. Washington DC: Author.
All graduate students should be prepared to utilize the UMUC online library at http://www.ed.umuc.edu/library/. The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students' research and writing skills.
Project Management Institute. (2004). A guide to the Project Management Body of Knowledge. (3rd ed.). Newton Square, PA: PMI Publications. This book is highly recommended.
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Recommended Journals:
There are many journals that you can find at the UMUC website located at http://www.umuc.edu/library/database/databases.shtml#subjects.
Other related websites are below:
http://www.pmi.org/Resources/Pages/Articles-and-Reprints.aspx (Project Management Institute)
http://www.elsevier.com/wps/find/S02.cws_home/journals_sd (Business Management and Accounting Journals)
http://www.sciencedirect.com/science/journal/02637863 (International Journal for Project Management)
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Course Description:
3 semester hours credit. (Formerly INSS 675.) Prerequisites: Either INSS 530, INSS 540, INSS 630, INSS 640, or permission of the Program Director. Provides an overview of the project management process as it relates to information systems. Project management techniques and methodologies for information systems development are examined. Important issues addressed include scheduling, resource allocation, risk assessment, contingency planning, management and user reporting, and automated project management systems. A survey of automated project planning tools is included.
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Course Goals:
Upon completion of the course, participants should:
1. Understand project management as applied to management of IT projects
2. Be aware of automated tools available to assist in project management
3. Be conversant with general guidelines for scheduling and planning of software projects
4. Be able to identify several standards for software development
5. Understand and appreciate the difficulties of estimating software projects
6. Be able to evaluate outsourcing as an alternative to in-house development
7. Discern variations on the software development cycle
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Course Objectives:
At the conclusion of this course the student will be able to:
1. Define major terms, concepts, and principles related to project management, both generally and with specific focus on IT/IS project management.
2. Describe current project management and related IT/IS issues in a variety of organizations, including change management, scope creep, “buy in” and training of stakeholders, and the impact of technological advances throughout the duration of the project.
3. Demonstrate basic project management proficiency, including the ability to develop project goals and objectives, statement of work, work breakdown structure, project activity network diagrams, schedules and milestone, project budget, and measurable organizational value.
4. Apply project management principles in analysis of IT/IS project success/failure in “real world” case studies.
5. Use and evaluate project management software tools.
6. Apply “people skills” to work effectively as a leader and/or member of an IT/IS project team.
7. Describe the relationship between the IT Project Life Cycle and the SDLC (Systems Development Life Cycle), and demonstrate understanding of necessary processes and structures to support them.
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Grading Information:
Grades for this course will be assigned as follows:
A 90% +
B 80 - 89%
C 70 - 79%
F Below 70%
Please note that Bowie State University does not use "D" for graduate students. The grade F is used to designate academic failure. F(n) is used to designate failure for non-completion. Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog, available in your local Education Center or online at http://www.ed.umuc.edu/general_info/publications/catalogs.
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Course Requirements:
Graduate school at the master’s level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society.
In order to maximize your graduate educational experience in general and this course in particular, you are required to:
10% - Participation in Class / WebTycho
20% - Business Case Project
35% - Case Study / Project Charter
15% - Orally/Visually Present Prepared Material
20% - Final Examination
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Description of Course Requirements:
Participate in classroom discussions: You are expected to come to class prepared to engage in all discussions in a professional and informed manner. Usually this requires two to three hours for every hour of a face-to-face class and approximately ten hours of preparation per week for a DE class.
Complete graduate level project assignments, write graduate level papers/case studies: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
The instructor will assign groups within the first two days of class and will give some time for the groups to discuss the projects. These projects represent a large percentage of the total course grade and will test the students’ ability to grasp and implement the subject matter of the course. All the projects will be submitted weekly to the instructor by increments, meaning students will work on the projects and submit drafts before submitting the final product on the projects’ due dates. This will ensure students keep on track with the assigned work and that guidance will be provided to the students as needed.
Below is a brief description of the projects. More detailed project information will be provided during the classroom sessions and on WebTycho.
Business Case Project: The Business Case topic will be assigned by the instructor within the first two days of class. However, the group may suggest a Business Case topic of their choice that will be subject to approval by the instructor.
Case Study / Project Charter: The project will require research and critical thinking in order to adopt/implement the best project charter for the case scenario given. This project will ensure that students have learned the subject matter of the course and are able to implement an effective project charter. Additionally, students will be required to use MS Project Management software for this assignment.
Presentation: In addition to the Project Charter, the students will be required to orally and visually present in a professional manner the material in a PowerPoint presentation to be given in class.
The PowerPoint presentation of the Project Charter must provide a summary of preliminary results. During this presentation, it is expected that other students will propose additional questions to be considered in this project, and to be answered within the paper and the presentation of the project work.
Final Exam: The exam will be in class and will consist of a combination of multiple choices, matching and short essay questions.
Participation: This is part of the “Participation” component of the grade, which comes from in- class and WebTycho discussions.
Applications Exercises, Discussion Questions: This will be included as part of the “Participation” component. Small exercises and questions from the text book (and other sources) will be assigned throughout the course. Some of these will be done in class; others will be assigned as small homework exercises. Details of these assignments will be discussed in class.
All Projects: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
Statement on Writing Requirements: Effective managers and leaders are also effective communicators. Written communication is an important element of the total communication process. The graduate School recognizes and expects exemplary writing to be the norm for course work. To this end, all analyses and papers must demonstrate graduate level writing ability and comply with the format requirements of the Publications Manual of the American Psychological Association. All writing assignments will be graded on the basis of content, logic, analysis, mechanics, organization, and research. Careful attention should be given to source citations, proper listing of references, the use of footnotes, and the presentation of tables and graphs. Work submitted online should follow standard procedures for formatting and citation.
All papers must conform to the APA style.
Policy on Academic Integrity: Academic integrity is central to the learning and teaching process. Students are expected to conduct themselves in a manner that will contribute to the maintenance of academic integrity by making all reasonable efforts to prevent the occurrence of academic dishonesty. Academic dishonesty includes (but is not limited to) obtaining or giving aid on an examination, having unauthorized prior knowledge of an examination, doing work for another student, and plagiarism of all types.
Plagiarism: Plagiarism is the intentional or unintentional presentation of another person's idea or product as one's own. Plagiarism includes, but is not limited to the following: copying verbatim all or part of another's written work; using phrases, charts, figures, illustrations, or mathematical or scientific solutions without citing the source; paraphrasing ideas, conclusions, or research without citing the source; and using all or part of a IT document/book without attributing the work to its creator. Students can avoid unintentional plagiarism by following carefully accepted scholarly practices. Notes taken for papers and research projects should accurately record sources of material to be cited, quoted, paraphrased, or summarized, and papers should acknowledge these sources in footnotes. The penalties for plagiarism include a zero or a grade of F on the work in question, a grade of F in the course, suspension with a file letter, suspension with a transcript notation, or expulsion. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
Disabled Students: Students with disabilities who need to register or request services should contact the Staff Support Team four to six weeks in advance of registration to request and register for services.
Course Evaluations: Feedback on each graduate course and instructor is important to the university, your professor, and to all UMUC students. UMUC has the responsibility to assess the effectiveness of classroom instruction, and each student has the responsibility to provide accurate and timely feedback through completion of the course evaluation form. This is a shared obligation for us all. It is therefore important that you complete the evaluation form for each course you attend. This should be viewed as an additional course and program requirement.
Absences: If you must miss class, you are responsible for getting information from fellow students regarding what you missed. Assume that there will be discussion and/or lecture information that is not in the textbook. Realize also that the Course Schedule shown below is subject to change by the instructor as needed. The instructor is willing to help you regarding what you missed, but will not have notes regarding the discussions that take place in the classroom, nor on the presentations, and cannot repeat the class. If you must miss an exam, you are responsible for making arrangements with the instructor, in advance if possible.
All students are required to stay in class during project presentations. 10% of the total grade will be subtracted for absences. Students will be able to leave the classroom after all presentations are completed.
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Course Schedule:
Below is a tentative Course Schedule and is subject to change by the instructor as needed. All chapter references are to the course text—Information Technology Project Management.
Due to the nature of this course, the material for this class will be taught during classroom sessions and on WebTycho. Please, ensure you read the weekly announcements on WebTycho and keep on track with the course material, assignments, and participation. The projects will be incremental and submitted weekly. The participation on WebTycho will be for small homework exercises to ensure you keep on track with the assigned reading material.
NOTE: Read as many chapters as you can before coming to class (highly recommended) since students will be required to participate in chapter discussions to enhance learning.
29 March, Saturday (in Classroom Session):
Morning:
* Introductions
* Review of Syllabus
* Clarification of goals, objectives and requirements
* Orientation to the subject
* Chapter 1: Projects in Contemporary Organizations
* Chapter 2: Strategic Management and Project Selection
Afternoon:
* Chapter 3: The Project Manager
* Chapter 4: Project Organization / Assign Business Case Project
30 March, Sun (in Classroom Session):
Morning:
* Chapter 5: Project Planning
* Chapter 6: Conflict and Negotiation
Afternoon:
* Chapter 7: Budgeting and Cost Estimation
* Chapter 8: Scheduling
Although the main content of this course will be covered during our first two days of classroom interaction, a portion of the rest of the course will be covered on WebTycho. Lessons and small homework assignments will be posted on WebTycho at the beginning of the week. Weekly participation/assignments will be due by Sunday.
31 March, Mon (on WebTycho):
* Chapter 9: Resource Allocation
* Participation on WebTycho
6 April, Sun (on WebTycho):
* First Portion of the Business Case Project Draft Due (before
midnight)
7 April, Mon (on WebTycho):
* Chapter 10: Monitoring and Information Systems
* Participation on WebTycho
13 April, Sun (on WebTycho):
* Final Business Case Project Due (before midnight)
* Assign Case Study / Project Charter
14 April, Mon (on WebTycho):
* Chapter 11: Project Control
* Participation on WebTycho
20 April, Sun (on WebTycho):
* First Portion of the Case Study / Project Charter Due (before
midnight)
21 April, Mon (on WebTycho):
* Chapter 12: Project Auditing
* Participation on WebTycho
27 April, Sun (on WebTycho):
* Second Portion of the Case Study / Project Charter Due (before
midnight)
28 April, Mon (on WebTycho):
* Chapter 13: Project Termination
* Participation on WebTycho
4 May, Sun (on WebTycho):
* Third Portion of the Case Study / Project Charter Due (before
midnight)
5 May, Mon (on WebTycho):
* Time to finalize assignments
NOTE: We will resume to a classroom session.
10 May, Sat (in Classroom Session):
Morning:
* Evaluation Forms / Final Exam Review
Afternoon:
* Final Examination
11 May, Sun (in Classroom Session):
Morning:
* Final Project Charter and Oral/Visual Presentation Due
Afternoon:
* Continue Presentations
Reminder: All students are required to stay in class during project presentations. 10% of the total grade will be subtracted for absences. Students will be able to leave the classroom after all presentations are completed.
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Academic Policies:
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The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarism
The official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: "Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi."
Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course.
Students with disabilities should contact the appropriate support office at UMUC-Europe.
Jan Keller, Director of Student Services
UMUC-Europe, Heidelberg
Phone: +49-6221-378299
Email: edstudent_svc@ed.umuc.edu
Mailing Address: Unit 29216, APO AE 09102 OR Im Bosseldorn 30, D-69126 Heidelberg, Germany
Please refer to the UMUC-Europe Graduate Catalog for information on the following:
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Code of Civility
Hard copies of the catalog are available at your local Education Center.
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Faculty Bio:
Ms. Augusto has lived abroad in Spain, Germany, and the United States of America. During her military career in the United States Air Force, she worked in the Financial Management arena. She earned her Bachelor’s Degree in Information Systems Management and Computer Science in 2002 with honors and awards from UMUC. In 2005, she earned her Master’s Degree in Information Systems and Telecommunications for Business with a concentration in Information Security with honors and awards—National Honor Society for Information Systems—from Johns Hopkins University. Ms. Augusto is a member of the IEEE Computer Society and AFCEA.
In 2005, she worked as an Information Technology Security Analyst for the Social Security Administration. Later, she joined Booz Allen Hamilton as an Information Security Engineer. During her time at Booz Allen Hamilton, she supported several programs including: Department of Energy Cyber Security Program; Department of Defense Total Electronic Migration System, as part of the System Security Authorization Agreement; and Department of Homeland Security Cyber Security Program.
In 2007, Ms. Augusto joined SAIC as an Information Security Engineer supporting the Office of the Deputy Chief of Naval Operations for Communications Networks--OPNAV N6. She worked directly with clients and other personnel within OPNAV N6 and the Navy Network Warfare Command to complete information system security requirements, such as certification and accreditation.
Currently, Ms. Augusto is an adjunct instructor at UMUC teaching courses in Information Systems Management including courses in Information Assurance and Project Management.
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