Faculty Contact Information:
Instructor: Dr. Brett Hamilton
Email Addresses: bhamilto@ed.umuc.edu, novantiq@aol.com
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Consultation:
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Tel and Fax: 06434-6222 (1100 hrs - 2100 hrs, 7 days)
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Required Texts and Readings:
Text used exclusively in this course--
Robbins, S.P.; Judge, T.A. 2007. Organizational Behavior (12th ed.). Upper Saddle River, NJ: Prentice Hall.
Texts used in multiple courses --
Ott, J.S., Parkes, S.J. & Simpson, R.B. 2003. Classic readings in
organizational behavior (3rd ed.). Toronto, Ontario: Thomson Wadsworth.
American Psychological Association. (2001). Publication manual of the
American Psychological Association (5th ed.). Washington DC:
Author.
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Supplementary Readings:
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Each instructor has his or her preferences for supplementary reading material that may be added here. In addition, all graduate students should be prepared to utilize the UMUC online library at www.ed.umuc.edu/library . The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students' research and writing skills.
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Recommended Journals:
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A variety of full-text, online, free-of-charge and pay-per-view academic journals are listed in the UMUC Library. The Journal of Organizational Behavior is especially useful in this course.
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Course Description:
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Prerequisite: Undergraduate principles of management or permission of the program director. Presents basic concepts of formal organizations. Students become acquainted with the major conceptual models that purport to explain organizational behavior, acquire an understanding of the methods used to study organizations, and analyze research that has been produced. While the emphasis is placed on critical analysis of literature that deals with "what is," attention is given to views about "what should be" in order for people to derive maximum satisfaction and other benefits from organizational activity.
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Course Goals:
As one of three foundations courses in the MPA program, a requirement for the Certificate in Public Management, and an elective in the MIS program, this course introduces and analyzes major theories of organizational behavior and the ways in which theses theories inform management of organizations in the public, private and non-profit sectors. Particular attention is given to theories focusing on:
- Individual and group behavior in relation to each other and larger organizations
- Leadership styles, principles and contingencies
- Motivation and Reward Systems
- Values, Attitudes and Job Satisfaction
- Organizational Communication
- Organizational Culture
- Organizational Development and Change
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Course Objectives:
At the conclusion of this course the student will be able to:
- Analyze case material, web sites, public law, and research articles related to organizational behavior and organizational change
- Investigate the relationship between historical and current issues in organizational behavior
- Utilize electronic resources to find primary source documents, data, statements on best practices and research articles related to issues in organizational behavior and organizational change
- Develop and present written and oral arguments, case studies, and/or research papers on current issues in organizational behavior that make reference to and build on factual and expert information.
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Grading Information:
Grades for this course will be assigned as follows:
A 90%
B 80 – 89%
C 70 – 79%
F Below 70%
Please note that Bowie State University does not use "D" for graduate students. The grade F is used to designate academic failure. F(n) is used to designate failure for non-completion. Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog. Hard copies of the catalog are available in your local Education Center.
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Course Requirements:
Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society. In order to maximize your graduate educational experience in general and this course in particular, you are required to:
Participate in classroom discussions 15%
Write graduate level case studies 15%
Analyze organizational problem 20%
Orally/visually present prepared material 10%
Complete Midterm Exam 20%
Complete Final Exam 20%
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Description of Course Requirements:
Successful graduate students in American universities dedicate approximately three hours of preparation/study time for every hour spent in the face-to-face classroom. Thus, the following course requirements were developed on the assumption that students would be prepared to spend approximately 150 hours of their own time working on them. In an 8-week term, that is the equivalent of a half-time job. Most 12-week graduate distance education courses require at least 11 hours per week of dedicated time, plus time spent in the virtual classroom.
Participate in classroom discussions: You are expected to come to class prepared to engage in all discussions in a professional and informed manner.
Write graduate level papers or case studies: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment.
Orally/visually present prepared material: You are required to present your research in a professional manner. In a face-to-face course, this typically means an oral presentation accompanied by appropriate visual material. In a DE class, this means creating a visual/textual presentation for your instructor and classmates. Moreover, all students are strongly encouraged to familiarize themselves with current UMUC-Europe/BSU policy regarding plagiarism, as all class papers are subject to being sent to turnitin.com for authentication.
Complete one or more written examination(s): The examination process in this class will assist you in developing the writing and critical thinking skills necessary to successfully passing the comprehensive exam required of all graduate students. The questions used for this course will either be taken directly from past comprehensive exams or written as though to be included on a comprehensive exam.
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Course Schedule:
MGMT 511 - Wiesbaden Army Base (WAB)
Weekend Course: 27/28 January, 10/11 and 24/25 February, 10/11 March, Term 3, 2007
FIRST WEEKEND: 27/28 January 2007
MODULE 1 – THE NATURE OF OB RESEARCH AND APPLICATIONS
Managerial Roles and Skills; Identifying Independent and Dependent Variables throughout the Basic OB Model; contemporary challenges; Contingency Model.
Reading Assignment: Robbins, Chapter 1.
MODULE 2 – INDIVIDUAL BEHAVIOR
Personal Characteristics: Human Learning; Values, Attitude Formation and Measurement; Behavior Modification; Job Satisfaction and Productivity.
Reading Assignments: Robbins, Chapters 2,3
Appendix A (pages 686-692)
Ott: "Introduction" and "The Hawthorne Experiments" Pp.1-56.
Exploration of Topics for first paper.
Private Log or Workbook: Self-Study Questions / Exam practice
MODULE 3 – PERSONALITY AND EMOTIONS
Personality Traits and Determinants, Perception, Values, Decision Making.
Reading Assignments: Robbins Chapters 4,5
Continue selection process of Paper Topic.
Self-Study Questions / Management exercises/
MODULE 4 – MOTIVATION CONCEPTS
Traditional and Contemporary Theories; Applications in MBO, Employee Recognition - Involvement; Equity Theories; Moderating Effect of Cultural Orientation; Special Challenges with Diverse Workers.
Reading Assignments Robbins Chapters 6,7
Read and Analyze Case Study #1 (to be announced)
Ott: Pp.57-101.
Self Tests on Self-Study Questions / Exams.
SECOND WEEKEND: 10/11 February
MODULE 5 - MOTIVATION THEORY APPLIED
MODULE 6 - EMOTIONS AND MOODS
MODULE 7 – GROUP BEHAVIOR
Reading Assignments:Ott: "Effects of Group Pressure Upon .." (Pp.312-319) and "Groupthink: .." Pp.344-351.
MODULE 8 - GROUP DECISION-MAKING PROCESSES
Formal and Informal Groups; Developmental Stages and Interaction; Norms;
Groupthink; structure and dynamics; Role of Manager in Decision Process.
Reading Assignments:Robbins Chapter 8
Ott Chapter II, Pp.111-161.
MODULE 9 – UNDERSTANDING WORK TEAMS
MODULE 10 – COMMUNICATION
Teams vs. Groups; Types; Composition; Teams and Quality Mgmt; Team Building
Process and Networks; Interpersonal; Nonverbal; Cross-Cultural Issues
Reading Assignments: Robbins, Chapters 9, 10 and 11.
Ott: Chapter III, VI
Group exercises/ Role Plays
Selection of Term Project
MODULE 11 – BARRIERS TO COMMUNICATION
Topics: Selective Perception; Filtering; Gender and Cultural Differences; Self Image Issues.
Organizational Communication.
Midterm Exam
THIRD WEEKEND: 24-25 February 2007
MODULE 12 – LEADERSHIP CONCEPTS AND CHALLENGES
Leadership versus Management; Trait Theories; Contingency Theories; Situational Variables.
Reading Assignments: Robbins, Chapter 12 and 13.
Ott: Chapter VII.
Types of Trust; Charisma; Transformational Leadership; Emotional Intelligence; Challenges to the Construct of Leadership; Creating Effective Leaders.
Analyze Second Case Study
Ott Reading: Chapter IV
MODULE 13 – DYNAMICS OF POWER, CONFLICT AND NEGOTIATION
Power Bases; Dependency Relationships; Political Dynamics; Functional and Dysfunctional Conflict; Conflict Handling Intentions; Bargaining Strategies; Negotiation Process.
Reading Assignments: Robbins, Chapters 13 and 14.
Conflict Mode Instruments - Self Assessments.
Power and Politics
MODULE 14 -- CONFLICT AND NEGOTIATION
Power Bases; Framing of Conflict; Strategies; Benefits and Costs.
MODULE 15 -- ORGANIZATIONAL STRUCTURE
Departmentation; Bureaucracy; Span Of Control; Alternative Design Effect on Employees; Process Reengineering; e-Organizations; New Work Designs.
Reading Assignments: Robbins, Chapters 15 and 16
2. Self-Study Questions / Exams
MODULE 16 – ORGANIZATIONAL CULTURE
Creating and Sustaining Corporate Culture,
Creating an Ethical Culture,
Reading Assignments: Robbins, Chapters 17 and 18
MODULE 17 - HUMAN RESOURCE POLICIES AND PRACTICES
Selection; Training and Development; Performance Evaluation; Manging Diversity
FOURTH WEEKEND: 10/11 March 2007
MODULE 18 - PLANNED CHANGE IN ORGANIZATIONS
Reading Assignments: Robbins, Chapter 19
Take Managing Change Self-Tests; Change Agent Processes; Dealing with Resistance; Role of Organization Development Specialists.
Troubleshooting paper due.
MODULE 19 – STRESS MANAGEMENT
Role of Change Agent; Stress Management; Police Medicine on Stress Management Strategies; OD Processes; Lewin Model.
Term Project Due/ Presentations.
FINAL EXAM will be sectioned and spread throughout the weekend activities, allowing immediate feedback and discussion of issues.
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Academic Policies:
The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarism.
The official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi.
Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities
Hard copies of the catalog are available at your local Education Center.
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Faculty Bio:
Dr. Hamilton provides organization development and management consulting services to civilian, military and academic organizations. He has conducted training research and development in the aerospace industry as well as basic learning research in education. He has delivered OD training for organizations in the United States, Europe and the Middle East.
His eleven year university teaching experience includes the University of California at Los Angeles, the University of Maryland University College, Boston University and the Army Management Staff College. At the graduate level he taught organizational psychology, research methods for the behavioral sciences and program evaluation methods as well as core courses in Business Management including leadership, organizational communication, and organizational change processes. His research at UCLA centered on the cognitive development in children and he has applied this work to the design of computer-assisted-learning strategies as well as to the development of educational toys.
His work history includes design and development projects with organizations such as Thiokol Chemical, Ampex Computer, McDonnell-Douglas Space Systems Center, Los Angeles County Superintendent of Schools, Kettering Foundation, Mattel Toys, Quark Express, Army Management Staff College, International Training Consultants (Teheran, Iran), the U.S. Army Europe, and the American Postal Corporation.
Now living in Germany, Dr. Hamilton provides management consulting services in change management, personal productivity, and instructional system design. His recent consulting activities have focused on creative decision processes and the role of managers in conducting these processes while building and maintaining working environments supportive of innovation. He completed both undergraduate work in Psychology and graduate work in Education at UCLA.
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