Faculty Contact Information:
Archie J. Twitchell, DPA
112 Mariwood Dr. Nicholasville Ky. 40356
Tel and Fax: 859 881 0914
Email Address: atwitche@cs.com
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Consultation:
Consultation: by email as needed
0800 hrs - 2000 hrs EST, 7 days
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Required Texts and Readings:
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Text used exclusively in this course:
Cummings, T. G. & Worley, C. G. (2005). Organization development and change. (8th ed.). Mason, OH: Thomson-South Western.
Texts used in multiple courses:
American Psychological Association. (2001). Publication manual of the American Psychological Association (5th ed.). Washington DC: Author
Ott, J. S., Parkes, S. J. & Simpson, R. B. (2003). Classic readings in organizational behavior (3rd ed.). Belmont, CA: Thomson Wadsworth.
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Supplementary Readings:
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Each instructor has his or her preferences for supplementary reading material that may be added here. In addition, all graduate students should be prepared to utilize the UMUC online library at www.ed.umuc.edu/library . The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students' research and writing skills.
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Recommended Journals:
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A variety of full-text, online, free-of-charge and pay-per-view academic journals are listed on the UMUC online library. The Journal of Organizational Behavior is especially useful in this course.
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Course Description:
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Prerequisites: MGMT 511 and MGMT 571. This course is designed to provide an understanding of the underlying theory of organization change through planned intervention; to explore how various change strategies can be applied to problems involving people in open systems; and to analyze successful approaches and techniques in organization development, to include materials, techniques, designs, current issues, and practices. Other topics covered in the course will include the understanding of the organization as a system, functions of a professional OD practitioner, OD entry strategies, organization assessment and diagnosis, collecting and analyzing diagnostic information, designing OD interventions, leading and managing change, as well as ethical implications of OD and OD in global settings.
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Course Goals:
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As an advanced course in the Management Track of the MPA, this course builds on theories and concepts from earlier courses (MGMT511 and MGMT571)and provides the student with tools and strategies to deal with organizational change. The course emphasizes the need to use human resources in an effective manner to achieve organizational goals.
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Course Objectives:
At the conclusion of this course, students will be able to:
- Analyze and diagnose organizations in need of planned change using concepts from the literature on organization development (OD).
- Apply theoretical perspectives to practical problems in OD.
- Investigate current issues and best practices in OD.
- Utilize electronic resources to find primary source documents, data, statements on best practices, and research articles related to issues in OD.
- Develop and present viable intervention strategies and policy recommendations relating to OD issues.
- Recognize and be sensitive to ethical concerns in OD and OD in global settings.
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Grading Information:
Grades for this course will be assigned as follows:
A 400-450 points
B 350-399
C 300-349
F Below 300 points
Please note that Bowie State University does not use "D" for graduate students. The grade F is used to designate academic failure. F(n) is used to designate failure for non-completion. Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog. Hard copies of the catalog are available in your local Education Center.
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Course Requirements:
Course Requirements: Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society. In order to maximize your graduate educational experience in general and this course in particular, you are required to:
Participate in classroom discussions---------------100 Points
Analysis of a case---------------------------------50
Write a graduate level paper ----------------------100
Complete two written examinations------------------200
Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society. In order to maximize your graduate educational experience in general and this course in particular, you are required to:
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Description of Course Requirements:
Successful graduate students in American universities dedicate approximately three hours of preparation/study time for every hour spent in the face-to-face classroom. Thus, the following course requirements were developed on the assumption that students would be prepared to spend approximately 150 hours of their own time working on them. Most 12-week graduate distance education courses require at least 12 hours per week of dedicated time, plus time spent in the virtual classroom.
Participate in weekly classroom discussions: You are expected to engage in all discussions in a professional and informed manner.
Four cases are assigned for analysis. The analysis involves summarizing the case and the application of applicable theories. The analyses for the first three cases are limited to two double spaced pages. Case 4, Integrative Case, Caesars Tahoe, pp. 646-651 is due April 17 and is limited to four double spaced pages.
Write a graduate level paper. You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism. Resubmission of course work from previous classes is acceptable as long as the work submitted is your own and it meets all course requirements. The paper is due April 20. Late papers are penalized five points.
Complete two written examinations. The exams will be essay type and will consist of six questions from which you select three to answer. The examination process in this class will assist you in developing the writing and critical thinking skills necessary to successfully pass the comprehensive exam. The online, open book exams will contain a combination of objective and subjective questions.
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Course Schedule:
This schedule presents 16 units or modules, with each unit corresponding to a regular three-hour weekday meeting, a half-day on weekends, or a full week of DE.
Unit/Week 1: Jan. 29-Feb. 4
Course Intro Activities Cummings & Worley (C&W): chapters 1-2;
Ott et al. (Ott): #38 (Lewin)
Unit/Week 2: Feb. 5-11
C&W: chapters 3-4 Ott: #40 (Kelman & Warwick)
Unit/Week 3: Feb. 12-18
C&W: chapters 5-6 Ott: #15 (Herzberg), #18 (Blake, Shepard, & Mouton) In-Class Discussion, Case 1, It's Your turn, pp.201-202
Unit/Week 4: Feb. 19-25
C&W: chapters 7-8 Ott: #42 (Bennis)
Unit/Week 5: Feb. 26- Mar. 4
C&W: chapters 9-10 Ott: #39 (Argyris), #6 (Schein)
Unit/Week 6: Mar. 5-11
Online Midterm Exam covering all readings assigned to date
The Midterm is due Mar. 11
~~ Mar. 12-18 Distance Education Term Break ~~
Unit/Week 7: Mar. 19-25
C&W: 11-12
The case analysis is due March 25.
Unit/Week 8: Mar. 26-Apr. 1
C&W: 13-14 Case 2, Metric Division, pp. 264-268 (brief form)
Unit/Week 9: Apr. 2-8
C&W: chapters 15-16
Unit/Week 10: Apr. 9-15
C&W: chapters 17-18 Case 3, Sharpe BMW, pp. 438-443 (brief form)
Unit/Week 11: Apr. 16-22
C&W: chapters 19-20, 22
The paper is due April 18.
Unit/Week 12: Apr. 23- 29
Case 4, Integrative Case, Caesars Tahoe, pp. 646-651(Term paper equivalent)
Final exam is due Apr. 25
The exam is comprehensive and covers all assigned readings subsequent to the midterm.
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Academic Policies:
The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarism.
The official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: "Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi."
Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities
Hard copies of the catalog are available at your local Education Center.
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Faculty Bio:
Dr. Twitchell holds a Doctorate in Public Administration from the University of Southern California. He served as a city manager for 11 years and another four working for the federal government in the field of environmental protection. He has taught graduate courses for since 1990. He authored a training manual in financial administration for the World Food Programme as well as numerous training manuals for the Office of Personnel Management.
His hobbies are: reading military history, bridge, hiking, cooking.
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