Faculty Contact Information:
Mailing Address: Am Borngraben 10, 65510 Idstein-Walsdorf, Germany
Email Address: Novantiq@aol.com | |
Consultation:
| Tel and Fax: 06434-6222 (1100 hrs - 2100 hrs, 7 days) | |
Required Texts and Readings:
Text used exclusively in this course--
Robbins, S.R. 2003. Organizational behavior (10th ed.). Upper Saddle
River, NJ: Prentice Hall.
Texts used in multiple courses --
Ott, J.S., Parkes, S.J. & Simpson, R.B. 2003. Classic readings in
organizational behavior (3rd ed.). Toronto, Ontario: Thomson Wadsworth.
American Psychological Association. (2001). Publication manual of the
American Psychological Association (5th ed.). Washington DC:
Author. | |
Supplementary Readings:
All graduate students should be prepared to utilize the UMUC online library. The library contains a large number of full text academic journals that are free of charge and immediately available. The library homepage also contains a number of links related to improving students' research and writing skills.
Mansfield,M.W. (1990). Political Communication in Decision-Making Groups. In D. L. Swanson & D. Nimmo (Eds.), New Directions in Political Communication: A Resource Book (pp. 255-304). Newbury Park, CA: Sage.
Morgan, G. (1986). Images of Organization. Newbury Park, CA: Sage. | |
Recommended Journals:
| A variety of full-text, online, free-of-charge and pay-per-view academic journals are listed on the PA Webboard (http://webboard.ed.umuc.edu/~pa). The Journal of Organizational Behavior is especially useful in this course. | |
Course Description:
| Prerequisite: Undergraduate principles of management or permission of the program director. Presents basic concepts of formal organizations. Students become acquainted with the major conceptual models that purport to explain organizational behavior, acquire an understanding of the methods used to study organizations, and analyze research that has been produced. While the emphasis is placed on critical analysis of literature that deals with "what is," attention is given to views about "what should be" in order for people to derive maximum satisfaction and other benefits from organizational activity. | |
Course Goals:
As one of three foundations courses in the MPA program, a requirement for the Certificate in Public Management, and an elective in the MIS program, this course introduces and analyzes major theories of organizational behavior and the ways in which theses theories inform management of organizations in the public, private and non-profit sectors. Particular attention is given to theories focusing on:
- Individual and group behavior
in relation to each other and larger organizations
- Leadership styles
, principles and contingencies
- Motivation
and Reward Systems
- Values, Attitudes and Job Satisfaction
- Organizational Communication
- Organizational Culture
- Organizational Development and Change
| |
Course Objectives:
At the conclusion of this course the student will be able to:
- Analyze
case material, web sites, public law, and research articles related to organizational behavior and organizational change
- Investigate
the relationship between historical and current issues in organizational behavior
- Utilize
electronic resources to find primary source documents, data, statements on best practices and research articles related to issues in organizational behavior and organizational change
- Develop and present
written and oral arguments, case studies, and/or research papers on current issues in organizational behavior that make reference to and build on factual and expert information. | |
Grading Information:
Grades for this course will be assigned as follows:
A 90%
B 80 – 89%
C 70 – 79%
F Below 70%
Please note that Bowie State University does not use "D" for graduate students. The grade F(a) is used to designate academic failure. F(n) is used to designate failure for non-completion. Grades of Incomplete or Withdrawal are governed by UMUC-Europe policies. For further details, please refer to the UMUC-Europe Graduate Catalog. Hard copies of the catalog are available in your local Education Center. | |
Course Requirements:
Graduate school at the masters level focuses on helping students obtain the education needed for success as professionals in their chosen fields. Thus, UMUC-Europe Graduate Programs and Bowie State University share the common goals of promoting excellence in academic scholarship through thoughtful inquiry and the skillful application of knowledge and theory for the betterment of society. In order to maximize your graduate educational experience in general and this course in particular, you are required to participate in or complete:
Midterm Examination------20%
Final Examination--------20%
Project------------------20%
Class Participation------20%
Assignments--------------20% | |
Description of Course Requirements:
Successful graduate students in American universities dedicate approximately three hours of preparation/study time for every hour spent in the face-to-face classroom. Thus, the following course requirements were developed on the assumption that students would be prepared to spend approximately 150 hours of their own time working on them. In an 8-week term, that is the equivalent of a half-time job. Most 14-week graduate distance education courses require at least 10 hours per week of dedicated time, plus time spent in the virtual classroom.
Participate in classroom discussions: You are expected to come to class prepared to engage in all discussions in a professional and informed manner.
Write graduate level papers or case studies: You are required to conduct professional-level research, including appropriately citing works of others and avoiding plagiarism.
PLEASE NOTE that resubmission of course work from previous classes (whether or not taken at UMUC, UMUC-Europe or BSU), partially or in its entirety, is not acceptable in this course and will result in an automatic failure on the assignment unless an unusual circumstance has been recognized and allowed in writing by the instructor before the assignment is due.
Orally/visually present prepared material: You are required to present your research in a professional manner. In a face-to-face course, this typically means an oral presentation accompanied by appropriate visual material. In a DE class, this means creating a visual/textual presentation for your instructor and classmates.
Complete one or more written examination(s): The examination process in this class will assist you in developing the writing and critical thinking skills necessary to successfully passing the comprehensive exam required of all graduate students. The questions used for this course will either be taken directly from past comprehensive exams or written as though to be included on a comprehensive exam.
Our stylistic approach in this class will be to identify topics through our classroom discussion which arise from our readings, outside internet and library research, daily work, and our class interaction. We shall learn from one another and have the flexibility to reorganize some of what we have planned depending on what emerges within our classroom. Participation in the classroom is critical to effective learning and enjoyment in a course like this.
Theory will be studied for the purpose of identifying relevant variables and dynamics in real world situations. Students will demonstrate ability to apply conceptual frameworks to real world issues. In addition to providing short, informal analyses of case studies, two formal papers are required: the first (due 11 Sept 04) is a topic paper of 5-7 pages in length and is expected to focus on one or more current issues in organizational behavior that make reference to and build on factual and expert information; the second paper is a 10-13 page term project in which the material in the first paper is applied in planning an organizational intervention to solve a practical problem.
The term project will target an actual challenge you select from your organizational environment, past or present, where you will serve as a management consultant or change manager seving an organization. You will analyze the issue and support your decisions and proposed interventions through application of relevant theory and research findings. The 10-13 page report format will meet APA Publication Manual guidelines and would be appropriate for submission as a report to higher management. It is due Saturday, 2 Oct 04 (Fourth and last weekend).
Further Project Description:
For our term project, you will identify a real-world organizational problem in your own environment or experience and then act out the role of a paid consultant (human resources management specialist, training officer, executive officer or other "hired gun") brought in to solve the problem.
You will analyze the organizational situation within frameworks developed in class and in the readings, propose alternative solutions to the problem, and then select a change plan or intervention appropriate to the situational analysis.
To do this you will have to state the problem in such a way that evaluation criteria acceptable to the "client" can be developed. Your evaluation criteria will serve in demonstrating that the planned strategy did, in fact, succeed or was effective. To give an example here: Before your intervention, something was either happening that should not have been happening or not happening that should have been happening. Your task is to identify the "gap," perform a discrepancy analysis and propose a solution.
The project deliverable is a proposal to include:
· a statement of the problem
· analysis of dynamics of the problem
· theoretical support and defense of intervention strategy
· approach strategy
· implementation plan
· evaluation plan.
Student and instructor will work together to select an organizational problem.
The project will count toward 20% of your final grade.
Group work may occasionally be required for selected activities.
Management exercises and role play situations can be expected. | |
Course Schedule:
Please Note Enhanced Course Design: We shall have the advantage of an enhanced teaching assist to this class through use of the web based, WebTycho virtual classroom. The classroom will be tailored for our class and will allow us not only to communicate with one another in conferences in a "rolling discussion" mode, but will provide readings, course content, and assignment submission options ... all of which helps us to bypass cumbersome and unreliable email communication. Use of this virtual classroom is optional. It is offered to us as a useful tool and I have chosen to employ it. Students will be responsible for material assigned in weekend face-to-face class only. We shall be using the technology of Distance Education to make our lives easier, but our class remains "face-to-face" in format and expectation.
MODULE 1
OB RESEARCH AND APPLICATIONS
First Weekend: 30/31 October 2004 - Saturday
Support Topics: Managerial Skills; Modeling Independent and Dependent Variables of OB
1. Read Robbins Chapter 1.
2. Answer random fifty set of exam questions for Chapter 1.
MODULE 2
INDIVIDUAL BEHAVIOR
First Weekend: Saturday, 30 Oct 2004
Support Topics: Human Learning; Values, Attitude Formation; Relationship of Job Satisfaction to Productivity.
1. Read Robbins Chapters 2,3
2. Read Appendix B (page 594)
3. Read Ott: "Introduction" and "The Hawthorne Experiments" Pp.1-56. Contemporary debate.
4. Topic Choice for first paper - discuss in class.
5. Private Log or Workbook: Self-Study Questions / Exams
[Suggested answers for Self-Study Questions and Exams will be available through email or possible WebTycho set-up designed especially to assist our class.]
MODULE 3
PERSONALITY AND EMOTIONS
First Weekend: Sunday, 31 Oct 2004
Support Topics: Personality Traits and Determinants, Perception, Judgments, Decision-Making, Ethics.
1. Read Robbins Chapters 4,5
2. Read Ott: "Effects of Group Pressure Upon .." (Pp.312-319) and "Groupthink: .." Pp.344-351.
3. Continue selection process of Paper Topic.
4. Self-Study Questions / Exams
MODULE 4
MOTIVATION
First Weekend: Sunday, 31 Oct 2004
Support Topics: Traditional and Contemporary Theories; Applications in MBO, Employee Recognition - Involvement; Equity Theories; Moderating Effect of Cultural Orientation; Special Challenges with Diverse Workers.
1. Read Robbins Chapters 6,7
2. Read and Analyze Case Study #1 (to be announced)
3. Read Ott: Pp.57-101.
4. Test yourself on Self-Study Questions / Exams.
MODULE 5
GROUP BEHAVIOR
Second Weekend: 13/14 November 2004 -
Saturday, 13 Nov
MODULE 6
GROUP DECISION-MAKING PROCESSES
Support Topics: Formal and Informal Groups; Developmental Stages and Interaction; Norms;
Support Topics: Groupthink; structure and dynamics; Role of Manager in Decision Process
1. Read Robbins Chapter 8
2. Read Ott Chapter II, Pp.111 161.
3. Read Robbins Appendix A
4. Test yourself on Self-Study Questions / Exams.
5. Read Mansfield article on Political Communication (Handout)
6. First topic paper due.
MODULE 7
WORK TEAMS
Second Weekend: Saturday, 13 Nov 2004
MODULE 8 COMMUNICATION
Support Topics: Teams vs. Groups; Types; Composition; Teams and Quality Mgmt; Team Building
Support Topics: Process and Networks; Interpersonal; Nonverbal; Cross-Cultural Issues
1. Read Robbins Chapter 9 and 10
2. Self-Study Questions / Exams.
3. Note Study Group Assignments
4. Read Ott: Chapter III, VI
5. Group exercises/Role Plays
6. Selection of Term Project
MODULE 9
BARRIERS TO COMMUNICATION
Second Weekend: Sunday, 14 November 2004
Support Topics: Selective Perception; Filtering; Gender and Cultural Differences; Self Image Issues.
1. Case Study: Analysis of "Bing and Hart."
2. Self-Study Questions
MODULE 10
LEADERSHIP CONCEPTS
Third Weekend: 4/5 December 2004 - Saturday
Support Topics: Leadership versus Management; Trait Theories; Contingency Theories; Situational Variables
1. Read Robbins Chapter 11.
2. Read Ott: Chapter VII
3. Self-Study Questions
MODULE 11
CONTEMPORY LEADERSHIP CHALLENGES
Third Weekend: 4 December 2004 - Saturday
Support Topics: Types of Trust; Charisma; Transformational Leadership; Emotional Intelligence; Challenges to the Construct of Leadership; Creating Effective Leaders.
1. Read Robbins Chapters 12.
2. Read and Analyze Second Case Study
3. Read Ott: Chapter IV
4. Self-Study Questions / Exams
5. MidTerm Exam
MODULE 12
DYNAMICS OF POWER, CONFLICT AND NEGOTIATION
Third Weekend: 5 December 2004 - Sunday
Support Topics: Power Bases; Dependency Relationships; Political Dynamics; Functional and Dysfunctional Conflict; Conflict Handling Intentions; Bargaining Strategies; Negotiation Process.
1. Read Robbins Chapter 13 and 14.
2. Self-Study Questions /Exams
3. Conflict Mode Instruments - Self Assessments.
MODULE 13 ORGANIZATIONAL STRUCTURE AND WORK DESIGN
Third Weekend: 5 December 2004 - Sunday
Support Topics: Departmentation; Bureaucracy; Control Span; Alternative Design Effect on Employees; Process Reengineering; e-Organizations; New Work Designs.
1. Read Robbins Chapter 15 and 16
2. Self-Study Questions / Exams
MODULE 14
HUMAN RESOURCE PRACTICES
Third Weekend: 5 December 2004 - Sunday
Support Topics: Training and Development; Performance Evaluation; Diversity
1. Read Robbins Chapter 17.
2. Self-Study Questions / Exams.
3. Take First Managing Change Test.
4. Project support Topic Paper due.
MODULE 15
MANAGING CHANGE
Fourth Weekend: 18/19 December 2004 - Saturday
Support Topics: Role of Change Agent; Stress Management; OD Processes; Lewin Model.
1. Read Robbins Chapter 19.
2. Self-Study Questions / Exams.
3. Take Second Managing Change Test.
MODULE 16 ORGANIZATIONAL CULTURE
Fourth Weekend: 19 December 2004 - Sunday
Support Topics: Functional and Dysfunctional Effects; Formation and Change.
1. Read Robbins Chapter 18.
2. Self-Study Questions / Exams.
3. Term Project Due/ Presentations
FINAL EXAM will be sectioned and spread throughout the weekend activities, allowing immediate feedback and discussion of issues. | |
Academic Policies:
The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarism.
The official university policy on Plagiarism and Academic Dishonesty can be found at http://www.umuc.edu/policy/aa15025.shtml. Section I.C. states: Faculty may determine if the resubmission of course work from previous classes (whether or not taken at UMUC), partially or in its entirety, is acceptable when assigning a grade on that piece of course work. Faculty must provide this information in their written syllabi. If the resubmission of course work is deemed to be unacceptable, a charge may not be brought under this Policy and will be handled as indicated in the written syllabi.
Please refer to Description of Course Requirements for specific information on how resubmissions will be treated in this course and to the UMUC-Europe Graduate Catalog for information on the following:
Academic Integrity
Course Load
Exception to Policy
Grade Appeal Process
Make-up Examinations
Nondiscrimination
Students with Disabilities
Hard copies of the catalog are available at your local Education Center. | |
Faculty Bio:
Dr. Hamilton provides organization development and management consulting services to civilian, military and academic organizations. He has conducted training research and development in the aerospace industry as well as basic learning research in education. He has delivered OD training for organizations in the United States, Europe and the Middle East.
His nine year university teaching experience includes the University of California at Los Angeles, the University of Maryland University College, Boston University and the Army Management Staff College. At the graduate level he taught organizational psychology, research methods for the behavioral sciences and program evaluation methods as well as core courses in Business Management including leadership, organizational communication, and organizational change processes. His research at UCLA centered on the cognitive development in children and he has applied this work to the design of computer-assisted-learning strategies as well as to the development of educational toys.
His work history includes design and development projects with organizations such as Thiokol Chemical, Ampex Computer, McDonnell-Douglas Space Systems Center, Los Angeles County Superintendent of Schools, Kettering Foundation, Mattel Toys, Quark Express, Army Management Staff College, International Training Consultants (Teheran, Iran), the U.S. Army Europe, and the American Postal Corporation.
Now living in Germany, Mr. Hamilton provides management consulting services in change management, personal productivity, and instructional system design. His recent consulting activities have focused on creative decision processes and the role of managers in conducting these processes while building and maintaining working environments supportive of innovation. He completed both undergraduate work in Psychology and graduate work in Education at UCLA. | |