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MGMT 511

UMUC EUROPEAN DIVISION

 

MGMT 511: ORGANIZATIONAL BEHAVIOR              

 

Instructor: Dr. Elizabeth Moore                                   Rota, Spain                             

emoore@faculty.ed.umuc.edu                                       WKENDS  8/9, 22/23 JUN

                                                                                    13/14 AND 27/28 JUL

                                                                                     9:00 to 16:00

 

Office hours:  Onsite hours are half an hour before each class session or by appointment.        

 

Required Reading:

 

             Robbins, Stephen P. Organizational Behavior (9th Ed.). Upper Saddle   

                         River, NJ: Prentice-Hall, 2001.

 

                        Ott. J. Steven. Classic Readings in Organizational Behavior (2nd Ed.).

                       Orlando, FL: Harcourt Brace & Company, 1996.

 

Supplementary Reading:

 

APA Publication Manual

 

Course Description:     Organizational behavior (OB) is a field of study that focuses on what people do in an organization and how that behavior affects the performance of the organization.  The course will focus on three determinants of behavior in organizations: individuals, groups, and the effect of organizational structure and systems on behavior. Students will become acquainted with the major conceptual models that purport to explain organizational behavior, acquire an understanding of the methods used to study organizations, and analyze some of the classic literature in the field.

 

Topics covered will include

 

  • Values, attitudes, and job satisfaction
  • Group behavior and process
  • Managers and organizational behavior
  • Organizational communication
  • Leadership, power and politics
  • Conflict and negotiation
  • Organizational culture
  • Organizational development and change

 

Learning Objectives:  By the end of this course, students should be able to:

  

  1. Describe the principle theories of behavior in organizations.
  2. Describe the relationship between individual and group behavior and  effective organizational performance.
  3. Discuss the various managerial issues related to OB and organizational change.
  4. Analyze the change management process in complex organizations undergoing change.
  5. Express a working philosophy of organizational behavior that will enable the student to manage and lead more effectively.

 

Course Policies and Procedures:

 

Attendance:  Students are expected to attend each class session.  If you should miss a class session, you will be held responsible for the information covered. It is also your responsibility to obtain the material covered and information concerning upcoming assignments.

 

Academic Dishonesty and Plagiarism:  Students are expected to maintain high standards of honesty and ethical behavior. All assignments submitted in fulfillment of course requirements must be the student’s own work. Assignments, except those designated as “team projects,” are meant to be individual efforts. Team efforts are meant to be equal efforts of all team members. See the European Division catalog for UMUC policy on academic dishonesty and plagiarism.

 

Conduct:  Students are expected to conduct themselves in a manner that provides an environment conducive to learning for all students. Talking in class, arriving late to class, leaving class early, monopolizing class discussion, and disruptive behavior of any type will not be tolerated.

 

Article Search Assignment

 

Students will be asked to search for, select, and critically evaluate an article relevant to the field of Organization Behavior from one of the following journals, accessed via UMUC’s online library: Human Resource Management Review, Human Resource Development Quarterly, Personnel Psychology, Public Personnel Management, Organization Studies, Organizational Dynamics, Human Organization, or the Organization Development Journal.  Further information about the article search assignment will be provided in class.

 

Mid-term and Final Exam:  These exams will be given in class. They are not open book exams.  They will consist primarily of conceptual/theoretical and essay questions designed to demonstrate your ability to apply OB theory, research, and principles to real organizational problems. The exams should serve as good preparation for the comprehensive examinations, which you will be required to take in order to fulfill the requirements of the graduate program.

 

Team Assignment:  Students will form into 3-person teams to produce two deliverables: a written paper and a formal presentation.  The objective of this assignment is to identify real world examples of “best practices” in the field of organization development.  Teams will be asked to identify a real organization that has recently undergone significant, transformational change. In the paper, students will analyze the change process that occurred and discuss it in light of OB concepts covered in the course. On the final day of class, teams will make a formal presentation of their “planned change project” to the rest of the class. More information about the team assignment will be provided in class.

 

Grading Criteria:

 

Final grades will be based on a 1,000-point grading scale. The breakdown is as follows:

 

Assignment                             Session Due                           Points/Percentage

 

Mid-term exam                         Session 4                                  300 points/30%

Team Written Assignment         Session 7                                  150 points/15%

Team Presentation                    Session 8                                  150 points/15%

Article Search Assignment        Session 6                                  100 points/10%

Final Exam                               Session 8                                  300 points/30%

 

 

Course Grading Scale

 

This is a letter-graded course. The breakdown is as follows:

 

900 – 1,000   points  = A               Outstanding scholarship

800 – 899      points  = B               Good scholarship

700 – 799      points  = C               Satisfactory scholarship

500 – 599      points  = F(a)          Academic failure 

 

 

About Your Instructor

 

For the past ten years, Dr. Moore has worked as a business consultant, specializing in the management of organizational change.  Her clients have ranged from Fortune 500 companies to small, high-tech start-ups in such business sectors as financial services, aerospace, automotive aftermarket manufacturing, telecommunications, health care, and higher education. 

 

Early in her career, Dr. Moore served as Director of Corporate Training and Development for a large insurance company and as Human Resource Director for a mid-size community hospital.  She has also taught management courses at a number of educational institutions, including the University of Massachusetts, Suffolk University, Boston State College, and Mount Saint Mary’s College. 

 

Dr. Moore earned a Ph.D. in Human and Organizational Systems, a Master’s degree in Organization Development, a Master’s degree in Psychology, and a Bachelor’s degree in Psychology and Education.

                                                                               

                                                               

Session                    Reading                     Topics and Activities

 

 

 

Session 1

 

 

 

 

 

Session 2

 

 

 

 

 

Session 3

 

 

 

 

Session 4

 

 

 

 

 

Session 5

 

 

 

 

Session 6

 

 

 

Session 7

 

 

 

 

Session 8

 

 

 

 

Chapters 1 -4

Read one article from chapter I of Classic Readings

 

 

Chapters 5-7

Read The Human Side of Enterprise from chapter 1 in Classic Readings

 

Chapters  8, 9, and 10

Read one article from chapters II and IV of Classic Readings.

 

Chapters 11, 12, 13

Read  one  article from chapters III and VI of Classic Readings

 

 

Chapters  14, 15

Read one article from chapter V of Classic Readings

 

Chapter 16

 

 

 

Chapters  17 and 18

Read 2 articles from Chapter VII of Classic Readings

 

Prepare for final exam and team presentations

 

 

 

 

Topics   What is organizational behavior? Individual behavior: Values, attitudes, personality, and emotions. Activities:  Introductions. Course overview and requirements. Lecturette/discussion. Case analysis.  Article presentations.

 

 

Topics:   Individual behavior: Perception, motivation, and decision-making. Activities:  Lecturette/discussion. Case analysis.  Team formation.  

 

 

 

Topic: Group Behavior: Work teams and communication.

Activities:  Lecturette/discussion.  Case analysis.

Article presentations.

 

 

Activities:  Midterm (first half of class). Topic:   Group Behavior: Leadership, power and politics, conflict and negotiation. Lecturette/discussion. Case analysis. Article presentations.

 

 

Topic: Organization structure and work design. Activities: Mid-term exam review. Lecturette/discussion. Case analyses. 

 Article presentations.

 

 

Topic: Human Resource policies and practices.

Activities:  Lecturette/discussion. Case analysis. 

 

 

Topic:  Organizational Culture and Change

Activities:  Lecturette/discussion. Article presentations.

 

 

 

Activities: Final exam (first half of class).  Team Presentations.

 

 

 

Schedule is tentative and subject to change at any time.

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