Contacting UMUC Europe Headquarters
UMUC Europe is experiencing intermittent issues with our DSN telephone lines. Because of this, you may notice delays, continuous ringing, or busy signals when using the number DSN 314-370-6762.
We want to ensure that you are able to connect with our administrative offices. We are here and ready to assist you and answer any questions you may have. Below are several options of how you can most easily reach us.
We recommend that you reach us in one of the following ways:
1. Call our main civilian number at +49-6221-3780 (international) or 06221-3780 (within Germany).
2. Contact your local field representative.
UMUC field representatives at your local education centers can assist you with all of your registration and course needs. The contact information for sites nearest you can be found at http://www.ed.umuc.edu/general_info/locations/index.html.
3. Send us an e-mail and we will arrange to have the appropriate office call you back.
Please send an e-mail with the subject line "Call Back" to the UMUC Europe Helpdesk at callback@europe.umuc.edu. To serve you best, please include the information below in the e-mail and we will return your call as quickly as possible:
- First and last name
- Current students: Student ID (EmplID) or last four of your social security number
- Telephone number, preferably a civilian number with country code prefix
- Your questions or the office you wish to contact
- The best time to reach you between Monday-Friday, 0800-1700
4. Try calling our alternate DSN numbers.
If you are having difficulty reaching us through our main DSN line, 314-370-6762, you may want to try these alternate DSN numbers: 314-370-7689 / 7812 / 8094 / 8221 / 8234 / 8245 / 8633 / 8757.
5. Contact one of the direct civilian phone numbers or e-mail addresses listed in the chart below.
| Office / Area | CIV Phone / Fax | |
|---|---|---|
| Academic Advising | +49-(0)6221-378-347 | edevals@europe.umuc.edu |
| Admissions / Enrollments | +49-(0)6221-378-306 | admissions@europe.umuc.edu |
| Associate Dean | +49-(0)6221-378-214 | eddeans@europe.umuc.edu |
| Distance Education (DE) |
+49-(0)6221-378-224 Fax: +49-(0)6221-378-327 |
de@europe.umuc.edu |
| Downrange Operations | +49-(0)6221-378-372 | downrange@europe.umuc.edu |
| Europe Operations | +49-(0)6221-378-212 | europs@europe.umuc.edu |
| Financial Aid |
+49-(0)6221-378-324
|
finaid@europe.umuc.edu |
| GoArmyEd | +49-(0)6221-378-288 | goarmyed@europe.umuc.edu |
| Grades | +49-(0)6221-378-245 | grades@europe.umuc.edu |
| Graduate Programs |
+49-(0)6221-378-313 Fax: +49-(0)6221-378-384 |
gradprograms@europe.umuc.edu |
| Graduation Services |
+49-(0)6221-378-273 Fax: +49-(0)6221-302-017 |
graduation.services@europe.umuc.edu |
| Human Resources | +49-(0)6221-378-252 | hr@europe.umuc.edu |
| Institutional Research | +49-(0)6221-378-216 | instresearch@europe.umuc.edu |
| Logistics | +49-(0)6221-378-200 | logistics@europe.umuc.edu |
| Marketing and Communications |
+49-(0)6221-378-348 Fax: +49-(0)6221-338-329 |
marketing@europe.umuc.edu |
| MyCAA | +49-(0)6221-378-361 | mycaa@europe.umuc.edu |
| Registrar | +49-(0)6221-378-286 | registrar@europe.umuc.edu |
| Student Accounts (Business Office) | +49-(0)6221-378-258 | student.accounts@europe.umuc.edu |
| Student Affairs |
+49-(0)6221-378-264 /230 Fax: +49-(0)6221-378-398 |
studentaffairs@europe.umuc.edu |
| Switchboard | +49-(0)6221-378-0 | |
| Textbooks |
+49-(0)6221-378-240 Fax: +49-(0)6221-378-323 |
textbooks@europe.umuc.edu |
| Transcripts | +49-(0)6221-378-353 | transcripts@europe.umuc.edu |
| Tuition Assistance (TA) Billing | +49-(0)6221-378-195 | tabilling@europe.umuc.edu |
| Undergraduate Records |
+49-(0)6221-378-347 Fax: +49-(0)6221-378-157 |
edevals@europe.umuc.edu |
| Veterans Affairs (VA) | +49-(0)6221-378-149 | va@europe.umuc.edu |
| Vice President and Director | +49-(0)6221-378-367 | director@europe.umuc.edu |
We sincerely apologize for any inconvenience you may have experienced using our DSN number. Thank you for your understanding.
Last updated: 9 August 2011